Ts and Cs

Art 5257 by Chris Slater

0044 7773563471

info@art5257.com

22 Church Street,

Kingsbridge, Devon,

TQ7 1DD, England

Terms and Conditions

Terms and Conditions

 

ORDERING

Art5257 is a registered merchant with PayPal and uses PayPal business services for its ordering and payment processes.

Please be aware that all orders through Art5257 must be confirmed via our online ordering system. If you do not received an order confirmation email within a reasonable time then please contact us by telephone or email to the contact information on the banner of this page.

 

SHIPPING

Please allow up to 10 working days for delivery from the day of order confirmation.

When items are shipped they are sent out using the Royal Mail Parcel Tracking Service.

Art5257 cannot be held responsible for problems or delays that occur as a result of the courier service.

CARRIAGE TERMS

UK postage for unframed prints is £4 or £6 per total order over £30, or FREE for orders over £75 within mainland UK.

UK postage for framed prints is included in the price at £15 per item within mainland UK.

All other areas - £10, please add £10 to the PayPal total.

 

EXPORT

All our prints are shipped unframed and unmounted and in protective tubes.

Any items which are exported are not returnable or refundable.

Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by Customs authorities.

You are responsible for payment of any local customs and import duties.

 

PRIVACY POLICY

Art5257 does not sell or trade any of your personal details to third parties. You may occasionally receive other information from us as a result of your order. If, at any time, you wish to stop receiving information from us, please send us an email on info@art5257.com, or call us.

 

PRICING

All goods on this website are priced in English pounds sterling (GBP). Full delivery costs are calculated and shown when you add an item to your basket.

Price and availability may change without notice.

 

PAYMENT

We accept payment online via PayPal. By placing an order you consent to payment being charged to your PayPal account or credit/debit card as detailed at the time of your order. Upon payment and acceptance of the goods, title to the usage of the goods will pass to you.

 

DELIVERY

Dispatch of all orders will be made within 10 working days of order confirmation. If you have an urgent requirement please contact us, we always try and help. If for any reason the timescales cannot be honoured you will be kept informed.

 

Delivery charges are calculated automatically according to the value of order when you add to your shopping cart. Goods are dispatched using our nominated parcel carrier.

 

Where delivery is made by our parcel carrier, the delivery charge is for 1 attempted delivery only. Should you not be in to receive delivery, and have not provided us with alternative delivery instructions, a card will be left and your order will be taken back to the parcel carrier's local depot. You should call to arrange redelivery within 5 working days. If you do not arrange redelivery within this time, your parcel may be returned to Art5257 and you will be charged for redelivery. If you request re-delivery to a different address, then we may levy an additional charge of £5.00 to cover the cost charged to us by our parcel carrier.

 

Should your item fail to arrive within 10 working days of order confirmation we ask that you advise us by email or call us as soon as possible so that we may investigate with the parcel carriers. Any dates quoted for delivery are approximate only and we will not be liable for any delay. It is your responsibility to ensure that you order from us in adequate time to prevent any disappointment resulting from late shipment.

 

RETURNS

We care for our customers and go to great lengths to ensure your items are delivered to you in perfect condition. Occasionally, mishaps can happen and we guarantee you that we will do our very best to resolve the situation amicably, and that you are totally satisfied with your purchase.

Our cancellation and refund policy is set in accordance with Distance Selling Regulations 2000 and other key regulations http://www.oft.gov.uk/news/press/2006/133-06

 

You have a 7-day cooling off period from date of receipt of your order in which to decide if you wish to keep or return the goods. If you decide to return the goods you must do so at your own expense quoting the RAN number recieved from us (See Returns Authorisation below). We will refund your credit/debit card or PayPal account the value of the product(s) plus the delivery charges from us to you (if any) within 30 days of receipt of the returned goods.

 

- Damaged or Faulty Goods

If your goods are faulty, please notify us within 3 days. If the goods have been damaged in transit, you must notify us immediately within 23 hours unless you believed them to be damaged and signed for them with the parcel carrier as damaged.

 

Please be aware that the content of the website shows colours and print quality as accurately as possible. We also state the approximate size of the print with mount. However, the colour calibration, linearity and quality of computer monitors vary. For these reasons, EXCEPT when within the 7-day cooling off period, we normally will not accept colour or image linearity of the delivered print as a reason for a faulty goods return.

 

- Returns Authorisation

Any goods being returned must have a Returns Authorisation Number (RAN), gained by contacting us via email - info@art5257.com with 'Returns' in the subject title and giving full details of order and the reason for return.

 

- Unauthorised Returns

Any goods returned without a RAN (see above) will be held for 3 months from date of receipt. During that time you will have the option for us to return the goods to you at your expense, or arrange collection.

 

LIABILITY

Whilst we attempt to be as accurate as possible with the information on the website, there is always a risk of human error and we will use all reasonable endeavours to rectify errors and omissions as quickly as is practical.

 

Art5257 by Chris Slater, nor any of its directors, shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, Government actions and any other similar events.

 

Art5257 by Chris Slater, nor any of its directors, will not under any circumstances be liable for any consequential loss as a result of the incorrect supply, late delivery, accidental misrepresentation or any other reason whatsoever whether avoidable or not.

 

3RD PARTY LINKS.

This website may contain links to 3rd Party external sites. Art5257 by Chris Slater, nor any of its directors, shall not be held responsible for the availability of, or the content located on or through, any external site, nor for any transactions between YOU and such sites.

 

INTELLECTUAL PROPERTY AND COPYRIGHT

'Art5257 by Chris Slater' is a Trademarkand all of the paintings on Art5257 by Chris Slater website are the work of Chris Slater of the address on the banner of this Page. The displayed images of the Trademark or these paintings are protected by copyright. Any and all Intellectual Property (IP) belonging to Chris Slater of Art5257 by Chris Slater shall remain with him.

 

Unless otherwise agreed or specially instructed on the website, you may NOT download or copy the content or other downloadable items displayed on the website, for personal or commercial gain. Copying or storing the contents of the website is strictly forbidden.

 

Original works ordered by you and delivered to you are copyright protected.You may not scan nor otherwise copy original works to make prints of, or their associated Certificate of Authenticity (if supplied) for own personal or commercial gain. If the original work(s) is/are a gift from you to another person, then the copyright protection transfers to that person from you. The purchase of original works does not imply the transfer of any Art5257 by Chris Slater IP or Copyright rights to you. Art5257 by Chris Slater shall retain the sole right to produce from original works, sold or otherwise, and sell for commercial gain items including, but not limited to, prints, wallpaper, cards and postcards.

 

Prints ordered by You and delivered to you are copyright protected. You may not scan nor otherwise copy prints or their associated Certificate of Authenticity (if supplied) for own personal or commercial gain. If the print is a gift from you to another person, then the copyright protection transfers to that person from you. The purchase of the print does not imply the transfer of Art5257 by Chris Slater IP or Copyright rights to you.

 

 

Copyright Chris Slater 2015 © All Rights Reserved Terms and Conditions